Melvin is the co-founder of Krooluhv Digital and has massive experience in system management involving monitoring, security, local area end user-related functions, troubleshooting, and maintenance of IT systems for small and medium-sized businesses. Melvin helps keep Krooluhv Digital clients ahead of the competition by providing full infrastructure and website management so they can focus on business-related issues with no worries.
Personal Information
Melvin has a background in information technology tracing back over a decade holding several high-level certifications such as CCNA and AWS Practitioner and Solutions Architect. When Melvin is not working to support Krooluhv Digitals clients he enjoys family time, modeling and enjoying intimate time with close friends.
Skills
Experience
- 10 Years IT Experience
- Cisco Certified Network Associate
- AWS Certified Cloud Practitioner
- AWS Solutions Architect Associate
- ITIL Certified
- Microsoft Azure and GCP Experience
Technical Information
Melvin supports Krooluhv Digital and has achieved First Time Response goals on all client (150+ clients) critical issues. He also focused on prioritizing, troubleshooting, and escalating issues that have SLAs (Service Level Agreements) at a 96% proficiency rate to all clients.
Melvin provides networking support to all Krooluhv Digital clients, end users and has extensive knowledge of Microsoft technologies, NetSuite, Symantec, Solar Winds, Dell Switches, and Cisco switches. IP Networking, Routing Protocols, security, and IP telephony is Melvin’s focus here at Krooluhv Digital.
