⚓ Home Team Boat Rental Mobile Application Privacy Policy
Effective Date: August 1, 2025
This Privacy Policy describes how Home Team Boat Rental (the “Company,” “we,” “us,” or “our”) collects, uses, and discloses information when you use our mobile application (“App”) and related services. By downloading or using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our App, process your bookings, and enhance your user experience.
A. Information You Directly Provide
When you register an account, book a boat, or contact us, you may provide us with the following personal information:
- Contact Data: Your name, email address, phone number, and physical address.
- Transaction Data: Details required to process a rental booking, including dates, guest count (up to 9 people), and preferences (e.g., jet ski or water toy rentals).
- Payment Data: Payment card information (processed securely via a third-party gateway, not stored by us) and billing address.
- User Content: Communications with us or with boat service providers through the App’s chat function.
- Identification/Verification: Copies of government-issued IDs or driver’s licenses required for rental verification and insurance purposes (if applicable).
B. Information We Collect Automatically
When you use the App, we automatically collect certain data to ensure the App functions correctly and to analyze usage patterns.
- Location Data: We may collect precise or approximate location data from your mobile device via GPS, IP address, or Wi-Fi to show you nearby rental points on Lake Washington and Lake Union and for operational support (e.g., meeting points). You can disable this in your device settings.
- Device Data: Information about your mobile device, including the device model, operating system version (iOS), unique device identifiers (UDID), IP address, and mobile network information.
- Usage Data: Details of how you use the App, such as access dates and times, features used, pages viewed, and App crashes.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To process, confirm, and manage your boat and jet ski rental bookings and arrange for associated add-ons (docks, toys).
- Verification and Safety: To verify your identity and eligibility to rent a vessel, ensuring compliance with safety regulations and our terms.
- Customer Support: To provide troubleshooting, respond to your inquiries, and resolve disputes.
- Communication: To send you booking confirmations, security alerts, updates, and promotional communications (you may opt out of marketing communications).
- App Improvement & Analytics: To monitor and analyze trends, usage, and activities to maintain and enhance the App’s functionality and user experience.
- Legal Compliance: To comply with legal obligations, enforce our Terms of Service, and protect our rights or property.
3. How We Share Your Information (Disclosure)
We only share your information with third parties as described below:
- Service Providers: We share necessary data with third-party vendors, consultants, and service providers who perform functions on our behalf, such as payment processing (e.g., Stripe, PayPal) and cloud hosting.
- Rental Partners: For flexible capacity and logistics, we share your name, contact information, and booking details with the specific verified boat service providers who fulfill your rental order.
- Legal & Safety: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect the safety of users or the public.
- Change of Ownership: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
4. Your Choices and Rights (GDPR/CCPA Compliance)
You have rights regarding the personal information we hold about you:
- Access/Correction: You may review and change the personal information associated with your account by logging into the App settings.
- Marketing Opt-Out: You can opt out of receiving promotional emails from us by following the instructions in those emails.
- Location Services: You can prevent the App from accessing your device’s location services at any time through your mobile device’s settings menu.
- Data Deletion: You may request that we delete your personal information. We will comply unless we are required to retain it for legal, accounting, or contractual reasons related to a prior booking.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against accidental loss, unauthorized access, and unauthorized disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
6. Children’s Privacy
Our App is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the “Effective Date” at the top of this policy. Your continued use of the App after the changes become effective constitutes acceptance of the new terms.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Home Team Boat Rental
- Email: krooluhvdigital@gmail.com
Phone: 202.999.9774
